FAQ

Q: What is Washpodz?
A: Washpodz is a reusable laundry pod holder designed to ensure detergent pods dissolve fully, prevent sticky residue, avoid pods getting stuck in clothes, and give you cleaner laundry.

Q: How do I use Washpodz?
A: Open the holder, place a detergent pod inside, lock it, and drop it into your washing machine drum with your laundry. Wash as normal.

Q: What washing machines does Washpodz work with?
A: Washpodz is suitable for standard machines — front-load or top-load.

Q: Do you ship internationally?
A: Yes — the store offers international shipping (see “International Shipping” page).

Q: How long does shipping take?
A: Shipping time depends on your location and courier. Delivery estimates are shown at checkout.

Q: Can I return or exchange my order?
A: If the item is defective, damaged, or incorrect, you can request a refund or replacement by contacting us via the Contact Us page. Returns for hygiene reasons are only accepted when items are unused.

Q: What if my item arrives damaged?
A: Contact us immediately via the Contact Us page with your order details and a description of the problem. We will arrange a refund or replacement.

Q: How can I contact customer support?
A: Please use the Contact Us page on the site for all inquiries.